15 Ways to Protect Your Investment

bubblesphere sxhcWater balance and sanitizing is key. Sanitizing (i.e. bromine or chlorine) is for the users safety against bacteria and disease. Balance protects components within the spa and will determine the lifespan of replacement parts (i.e. hard cover, element, pump seal, jets) It is imperative to keep ALKALINITY, PH, and FREE SANITIZER WITHIN THE IDEAL RANGE on the test kit.


15 Tips

  1. Turn the air controls off when the spa is not in use, this will help to keep the ph in control and will cut down on heating costs
  2. Especially at the beginning, the spa water should be checked every day.
  3. Start with the basic necessities with maintenance products, once the user is comfortable with water balance then they may use other water quality products.
  4. Don’t ever leave the acrylic surface exposed to the sun without water in it. During use is acceptable, but when the spa is empty, leave the cover on it
  5. Do not put sanitizing pucks in the basket. This causes a high concentration through the pump instead of dispersing slowly in the water first. Use a proper dispenser.
  6. When shocking the spa, leave the cover off for minimum 15 minutes. Allows corrosive gas, created when shocking, to dissipate & not hover under the cover.
  7. Fill spa with hard water.
  8. Use stain prevent while filling & allow to circulate, then balance water and add sanitizer.
  9. Spa water should be maintained to within the ideal range on the test strips. Balance alkalinity first and the ph should follow closely. Remember, it is safer to have high sanitizer levels rather than low.
  10. Have your water analyzed weekly at your local pool shop, where you purchase your maintenance products. At the very least check new water for sufficient calcium.
  11. Clean your filter cartridge regularly with a proper filter cartridge cleaning agent. Every 3-6 weeks depending on use.
  12. Laundry soap, hair & skin products all can contaminate the water making it difficult to keep balanced, clear or without foam. Have a bathing suit specially designated for the spa, which should just be rinsed every use & only washed occasionally.
  13. If the spa is being closed down for the winter have it properly WINTERIZED by an experienced spa technician. Not doing so can lead to internal leaks, which can be costly to repair.
  14. Check your pump occasionally – ideally, every time you are about to drain the spa – to make sure the seal is not leaking. Pump seals do wear out & can lead to expensive repairs if left undetected.
  15. Check & balance the water daily, when you first own a spa. The water should always be clear enough to see a pin in the bottom, and there should be no excessive foaming.


Necessary maintenance products:

  • Stain prevent – Keeps calcium in control & removes iron & rust from the water
  • Sanitizer pucks, spa size, 1” (chlorine or bromine) – Kills bacteria
  • Shock, based on sanitizer in use, ideally an oxidizer
  • Ph minus – To decrease Ph (or Alkalinity) as required
  • Ph plus – To increase Ph as required
  • Alkalinity plus – To increase alkalinity as required
  • Test strips
  • Floating dispenser (for spa size sanitizer tablets)

Control Systems

Specializing in diagnostics of electronic and mechanical spa control systems.  Nothing is too complicated.


We service all makes and models of hot tubs including Pacific, Hydropool, Beachcomber, Galbocca, Obara, Hydra-Spa, Hydro-Spa, Aruba, Coast, Cal-Spa, Vita, Arctic, Maax, Coleman, Lifestyle, Royal, Belize, Sundance, Jacuzzi, Gulf Coast, Bullfrog, Catalina, Hot Springs, Tiger River, Coast Mountain, Orca Bay, Crystal Waters and custom built.

Full Service Shop

We boast complete shop facilities for hot tub repairs, including custom built wet-test hot tub stands, holding tank and a wet-test bench.


The hot tub stands are designed to hold hot tubs that are full of water, to allow access from underneath while diagnosing.  The holding tank allows us to quickly drain & fill spas for testing purposes.


The wet-test bench allows us to hook-up spa control systems & pumps separate from the spas, for pump/motor repairs and sometimes for higher level diagnostics that cannot always be completed on site.

Water Maintenance

steam sxhcWe have extensive knowledge & experience with water maintenance products.  Our “Spa 101” service will teach you proper water care, and familiarize you with proper maintenance of your spa.


You will save the cost of a Spa 101 service call within 1 year of owning the spa by minimizing hydro costs, repair costs, and maintenance products costs and improving the quality of your hot tub experience.