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REMEMBER – ALL spas DO breakdown, yes every make and model. In order to make repairs convenient for the homeowner, adequate access is required. With warranty work it is up to the homeowner to provide proper access.
1. Leave good access to the equipment (pump, control pack, filter, etc). Not doing so is like welding the hood of your car shut. Some spas have removable panels on all sides, if so, it’s a good idea to leave access to all sides.
2. Mount the ground fault circuit interrupter outdoors, in an approved outdoor panel. These are available from the spa retailer for a very reasonable price.
3. Design the site so that the spa can be removed as necessary, gives the option to upgrade models anytime. Down the road this can lessen the repair costs and lengthen the useful life span of all spas. Good deck design is essential. Talk to your dealer.
4. A proper base is required to protect your investment. Evenly distributed, level surface is mandatory. Should sustain approx. 100lbs per sq ft. (concrete pad or deck is ideal). If laying patio stones, they cannot be dropped on the ground, a proper base beneath the stones is necessary, the same as concrete.
5. It is best to leave the spa free standing, as most current models are completely skirted units and look beautiful.
6. Install the spa as close as possible to an outside door, ideally within 10 ft. The closer it is, the more inviting it is in the winter, the more it will get used. Tile inside the door is best, so that wet tub users need not worry about wet feet wrecking the floor. A convenient towel/bathrobe rack is a great plus, located just inside the door or beside the tub.
7. If the yard is locked, use a combination lock and provide the service company with the combination. A better level of service can usually be provided if there is access at all times. Do not lock the GFCI box (except for safety reasons) as this defeats the purpose of an emergency power shut down.
8. Spa operation is very demanding in a Canadian winter. Breakdown worries in the winter can be alleviated by having an inexpensive electric cube heater on hand (preferably with multiple power settings) to place in the equipment area to eliminate the potential of freezing. Your spa professional can show you where to place it in this unlikely event. Draining the spa during a failure should be done as a last resort, the volume of hot water in the spa can be slowly used to keep exposed plumbing from freezing. See the winter Breakdown page.